Safety & Accommodations

Is my credit card info safe?
Boon uses industry-standard security to secure your credit card. We don’t actually store your information in the smartphone application or even on our serve...
Mon, Dec 23, 2019 at 2:22 PM
Driver safety and screening
At Boon, your safety is our #1 priority. Here’s what we do to give you a safe ride: 1. Background Checks of Drivers. We conduct criminal and driving recor...
Thu, Dec 26, 2019 at 9:01 AM
Will I share my ride with someone else?
Trips are individual and you will never share it with others. If you are traveling with family or with a group of friends most of our cars have the capacity...
Thu, Dec 26, 2019 at 9:01 AM
What is your drug/alcohol policy?
Boon has a zero-tolerance policy for driving while under the influence of alcohol or drugs. If you reasonably suspect that a Boon driver was intoxicated dur...
Thu, Dec 26, 2019 at 9:08 AM
Can I request a vehicle accessible for wheelchairs?
If you require a vehicle accessible for a wheelchair or for a person with any type of impairment please contact our Support Team (located at the Menu button...
Thu, Dec 26, 2019 at 9:15 AM
Why should I trust Boon drivers?
We make background checks on all our drivers. We verify that drivers have all personal documents up to date and the car insurance requested by law. We also ...
Thu, Dec 26, 2019 at 9:16 AM
What is Boon policy against abuse or poor work ethics from drivers?
Boon has a zero-tolerance policy against any type of abuse or poor work ethics from drivers. If you want to present a claim regarding any inappropriate beha...
Thu, Dec 26, 2019 at 9:22 AM
What kind of insurance coverage do you have during a Boon ride?
Boon drivers are those who transport passengers using their personal vehicle. During our driver screening process, we make sure cars have the Permission o...
Thu, Dec 26, 2019 at 9:23 AM