Riders

Boon Passenger Courtesy
To keep the Boon experience great for everybody, please abide by the following: Enter your details correctly. This might sound obvious but it can prevent ...
Mon, Dec 23, 2019 at 2:05 PM
Creating an account
Just download the app for iPhone or Android and create an account once the app is installed. Link to download is located on our website home page here. ...
Mon, Dec 23, 2019 at 2:09 PM
How to book a trip
Steps to booking a Boon vehicle: Select the time for pickup. The App automatically has the time set for Now. If you would like to Book in Advance, tap ...
Mon, Dec 23, 2019 at 2:12 PM
Can I pay with cash?
At Boon, we accept payments with cash and with Visa or Mastercard. Cash is accepted but paying with a credit/debit card does three major things: Ensures t...
Mon, Dec 23, 2019 at 2:13 PM
Does the Driver need to collect external payments from me?
No. External payments including cash will not be needed with Boon.
Mon, Dec 23, 2019 at 2:16 PM
Payment methods accepted by Boon
We process payments made with credit/debit cards and cash as well. However, when paying with credit/debit card it makes easier for us to provide the safest ...
Mon, Dec 23, 2019 at 2:17 PM
How are trip fares calculated?
Boon will always be predictable and transparent with trip fares. We will always make our prices explicit before riders make a trip request and we will also ...
Wed, Dec 25, 2019 at 11:02 PM
How To Book Your "Favorite Driver"
If you have never taken a Boon ride, you can save the driver as one of your Favorite Drivers, tap "Marked as favorite driver" after your ride is d...
Wed, Dec 25, 2019 at 11:06 PM
Can I get picked up from the airport?
You can definitely rely on Boon if you need rides in and around our operating cities. However, it can be harder to get a ride from the airport as Boon drive...
Wed, Dec 25, 2019 at 11:08 PM
How do promo codes work?
What is a promo code? Boon offers various promotional codes for special campaigns, events, rider referrals, driver referrals, first-time users, and many mor...
Wed, Dec 25, 2019 at 11:10 PM